
If you would like your testimonial to be included, please forward your comments to contactbavarian@gmail.com.
2007 BMW 335i Sport Coupe
I purchased a 2007 335i from Bavarian about a month ago and couldn't be happier with my decision. The car's handling, suspension and engine feel brand new and the car runs perfectly. While I was shopping, Mike only had about 7 cars at his showroom, but every one of them looked and sounded like they had been maintained perfectly. Mike learns everything he can about the history of each car and truly takes care of them. He even makes sure to park every car indoors each night. Looking at 7 cars I knew I could trust was way better than sifting through a car lot that I know if filled with hundreds I can't.
Mike was also willing to help out in a lot of ways other dealers wouldn't. After I had already purchased the car he helped me find a great set of winter wheels and tires and gave me advice on how to properly maintain the car. In a few years when I'm ready for my next BMW Bavarian will be the only place I look.
Tim Robbins
Lenexa, KS
2009 BMW X5 xDrive 4.8 Sport
Purchasing a used vehicle can be a little unsettling, but I would not hesitate to do it again with Bavarian Auto Group. The whole experience dealing with Mike and Janet was very pleasant. My vehicle is exceptional and the whole process from the initial request to them to help find the model and color I was looking for, clear through the test drive, purchase, and paperwork was so easy and efficient. They were willing to work with my schedule and are just good folks all the way around. I am loving my X5 and I have already made recommendations to a friend to contact Mike and Janet in their search for a trusted dealer in used BMWs!
Shara
Wichita, Kansas
2004 BMW 645Ci Sport Convertible
My experience with Bavarian AG has been very good. The initial price of the vehicle was definitely reasonable and was thousands lower than any other similar vehicle available anywhere in the country. The attention to detail was exceptional. The documentation was complete. The warranty was priced fairly and had an exceptional rating with the Better Business Bureau.
There have been several minor issues with the vehicle after the purchase. They have stood behind the vehicle and have taken care of all my concerns. This level of professionalism is not the norm. I will do business with them again.
R T.
Overland Park Ks.
2011 BMW 335i "Sport"
It has been about a month since I made my purchase from Bavarian AG – I wanted to wait for a few weeks to allow for additional perspective before offering my feedback. That said, I am every bit as pleased with my purchase today, than I was in early December. Buying a car from Bavarian AG was unlike any previous car purchase I have ever made – it was like buying a car from family. Mike and Janet Kaplan are consummate professionals – they have a great depth of knowledge of BMWs; they know the "ins and outs" of car purchasing; and they treat customers like people with whom they want to build a lasting relationship. I love cars, but I hated the process of buying cars – that thanks to 35 years of buying from dealers who have been ultra-aggressive in getting every penny out of the deal. Mike and Janet completely changed my experience and outlook on car buying – instead of the usual process that pitted me against the dealer (who only wanted to maximize profit margin), they presented a process where I worked with the dealer (who was driven by establishing a customer for life). They helped me with one of the aforementioned dealers who was slow in providing a refund for a maintenance contract; they maximized my trade-in allowance by finding a buyer for an almost new Volvo; and they only sold me only what I needed – no extra charges or add-ons that leave you regretful the moment you leave the dealership. As I said, it's been a month now since I purchased my 335i and the only regret I have is that I didn’t find Mike and Janet earlier! This has been a great experience and I look forward to my next car purchase…from Bavarian AG!
Mike Denning
Overland Park, Kansas
2000 BMW M5
Three BMW buys from Mike Kaplan, owner of Bavarian Auto Group, Inc over the years and all of them have proved to be charms!
We know we can rely on Mike’s knowledge, car history research and spoken word, and for that reason we recently purchased a well documented low mileage M5 with plenty of Dinan performance enhancements.
His able wife, Janet, make the buying process very turnkey with her attention to detail in preparing the sales forms and needed documentation, to register the car with the state.
As a result we are pleased to provide this testimonial attesting to the great car buying experience we’ve had with the Kaplans over the years.
David and Carol Sindelar
Kansas City, Missouri
2009 BMW 535XI
This was my first car purchased from Bavarian Auto Group and the experience was amazing. Mike and Janet are both extremely knowledgeable and passionate with their profession which made my car search pleasurable and easy. Mike and Janet’s attention to detail helped ensure my new BMW was purchased at a great value. My new BMW is fun to drive and is everything Bavarian AG told me it would be. I’ve already told many friends about my experience with Bavarian AG and would highly recommend them to anyone.
Jay Hunzeker
Omaha, NE
2008 BMW 335d Sport
I recently purchased my first BMW from Mike and Janet at Bavarian Auto Group. Due to the lack of 335d inventory in the Northeast US, I expanded my search nationwide. I came across a beautiful 335d Sport on the Bavarian AG website and contacted Mike regarding the vehicle. Mike’s expansive knowledge of both the car and BMW brand put me at ease when considering a car that was more than 1400 miles away. Both Janet and Mike were willing to answer my every question and provide any documentation that I asked for. I visited their office and garage in Kansas City and had the pleasure of meeting Janet and Mike, as well as driving the car around the wide open streets of KC. Mike showed me the features the car had and the rigorous quality control process he uses to acquire the car in the first place. Most importantly, he also showed me how the car drove and what it is capable of. After all the discussions I had with Mike and Janet and driving the car myself, we closed on a deal for the car. Although I would have loved to drive the car back to MA, it just couldn’t happen due to my schedule. Mike and Janet were very patient and helpful during the arrangement to ship the car up to me via enclosed transport. I am glad to have the car in my possession now and enjoy every minute of driving it! I highly recommend Bavarian and have already started to spread the word to family and friends here in Massachusetts.
Chris Lipsett
Quincy, MA
2008 BMW 328 XI
If you are looking for the best quality and nicest used BMW's, you have found the right place. There are many places you can go to find a used BMW but you are just going to get a car that is just average. Mike and Janet will have the cars that you cannot find at the BMW dealer because Mike found them first. After looking all over town at just average cars, I sent an email to Mike and he called me back! (yes, a car dealer that responds to emails and it's the owner!) Mike asked what EXACTLY we were looking for. Here is where you lean on the expert to get the best car out there. Mike buys the cars that excite him and after being in the business as long as they have, these are excellent cars! My wife wanted a red 328 XI with tan interior and a black with tan was her second choice. After seeing a black on black XI that is a one of a kind car, we knew this was the car to purchase. Mike listened to what was important to my wife and found a vehicle that surpassed our expectations. Mike searched for red cars but none of them were of the quality that we expressed we were looking to purchase. Also, the black car had very unique options that we never had seen in a 328 that really make the car even more special.
Mike and Janet spent a lot of time with us which is very different from a normal car buying experience. There are no sales games or pressure to buy. Mike and Janet are true BMW experts that sell only the best used BMW's. Thank you for helping us find the perfect car! We will look to Bavarian AG for our next vehicle purchase.
Rick and Melissa McNeill
Liberty, Missouri
2007 BMW 750i
I recently bought my second BMW from Mike and Janet. What a pleasure both transactions have been. Mike always made me feel that he wanted me to get the right car for me, instead of just selling me a car. Like when I was looking at the 750Li and Mike said that it was more of a family car and that the 750i would be more suitable for a single guy like myself. He was completely right!
Mike even missed a part of his family picnic day so he could show me the car. He went over the top in helping me find the right car. I am just in love with the BMW 750i I recently purchased from him.
Janet made the sale seem so easy, she even showed how to get online with the DMV, so when I went to get tags I was in and out in less than 20 minutes.
Thanks Again Mike and Janet Kaplan
Douglas Fritzie
Overland Park, Kansas
2006 BMW 525i
This is our second BMW purchased from Bavarian. We could not have been happier with the service and expertise that Mike and Janet deliver. Mike’s knowledge of BMWs is encyclopedic and his interest in details is exceptional. He and Janet make the dreaded car buying experience an enjoyable one...they have truly spoiled us. We are customers for life!!
Katrina Schulze
Kansas City MO
2002 BMW 540i M-Sport
This was by far my best automotive purchase experience ever! And, coming from a 15 year automotive professional that has directed all departments and operations, like myself, this truly means that Mike and Janet are the best in the business.
To start off, I am extremely "particular" about the vehicles I purchase and with no exception, Mike and Janet delivered above my highest expectations. Mike took the time to meet with me and review the vehicle I was interested in with great detail and knowledge of BMW that nobody has. Mike and Janet were so thorough in their review of the vehicle and process that I should have started my search with them and I could have saved a tremendous amount of time, energy and, just as important, money. Every aspect of the vehicle and the process was completed with absolute perfection and I couldn't be happier! As an example, I have been looking for a 540 with low mileage, perfect service history, impeccably taken care of, a perfect interior / exterior and a straight-forward purchase process. Very few organizations can deliver on perfection, however, Mike and Janet delivered a vehicle and process that did just that.
As a recommendation to future BMW owners, before you do any searching give Mike a call and I can promise that he will save you time, energy and money! Thanks for the great experience and I look forward to purchasing from Bavarian again!
Brian & Jenny Mulvaney
Kansas City, Missouri
2008 BMW 535xi
Best car buying experience of my life. Mike and Janet could not have been nicer to me. The process all started when I was introduced to Mike through a mutual friend. I am from Chicago and was just looking for some information on BMWs. Mike spent hours with me going over the different aspects of the BMWs and what I should be looking for when buying one. There was never any discussion of me buying a car through Mike and Janet since I lived 500 miles away. I kept in contact with Mike. Eventually I made it out to Kansas City for work and was curious to see his inventory. Each car was more beautiful than the next. Over the next few weeks Mike and I worked out a deal over the phone and I picked up the car and drove it back to Chicago. The car was almost 4 years old and it looked like it was right off the showroom floor. I cannot say enough about Bavarian AG. They have a customer for life.
Tom Earth
Chicago, Illinois
2004 BMW X5 3.0i Sport
This was our first experience with Bavarian AG and our second BMW. Purchasing a BMW from Bavarian is a unique car buying experience. I am a detailed oriented guy who needs to understand what I am buying so I had lots of questions. Mike spent significant time answering all our questions and educating us on this X5 and BMW’s in general. I can’t imagine finding another person with more knowledge or passion about BMW’s. This car is 7 years old, but it looks and runs like a new vehicle. We were very impressed with their detailed oriented approach to servicing and cleaning the vehicle prior to sale. No sales pressure. We highly recommend Bavarian and will return to see Mike and Janet when we are in the market for another BMW.
Gary & Teresa
Leawood, Kansas
2002 BMW 330xi "Sport"
Bavarian AG’s seamless support, straight forward assessments and most importantly, their ability to assess your needs and locate quality BMW’s that meet your specific requirements is exactly what I have come to expect from Mike and Janet. My second purchase from Bavarian AG was just as pleasurable as my first. Mike and Janet’s passion, attention to detail and world class customer service is what has in my opinion made Bavarian AG the best BMW dealer in the area. When you only want the best Pre-owned BMW for your family Bavarian AG should be your first and only stop.
J.T.
Leavenworth, KS
2004 Mercedes Benz CLK 320
My husband and I purchased a pre-owned Mercedes convertible from Bavarian Group and enjoyed this first experience very much! Both Mike and Janet were gracious, not-pushy, and very informative. They spent a great deal of time with us as we narrowed down our decision and showed tremendous patience toward our numerous questions. Bavarian Auto Group is an organization run with both integrity and passion which shows in everything they do. We’ll be contacting them again when it comes time to replace our other car.
Karen E. Vogan, PDM
Vice President, USBA
Integrated Marketing Systems
Lenexa, Kansas
2008 BMW 535xi
I could not be happier with my first experience in dealing with Bavarian Auto Group. Mike and Janet were a pleasure to work with and their expertise is second to none. I went in with a vague idea of what I was looking for and with Mike's guidance and Janet's diligence drove away in the absolutely perfect car. Buying a car can be very stressful, but my experience with Bavarian was nothing but relaxing and enjoyable. Mike and Janet went above and beyond my expectations and continue doing so today. I highly recommend Bavarian Auto Group and look forward to working with Mike and Janet in the future!
Brad Sweaney
Spine Consultant
Medtronic Spinal and Biologics - Kyphon Products
Kansas City, MIssouri
2008 BMW X3 3.0 Si Sport Activity
It has been a pleasure working with Bavarian AG. They take great care of the vehicle and the customer. Mike makes sure that you know your vehicle history and does the leg work so that you don't have to worry. I am very happy with my purchase and made the correct decision. I looked at Car Max and was very disappointed in the quality of vehicle. After a few dealerships I was rewarded with the slimy sales guy tactics. Mike and Janet were not pushy or overbearing. I love my BMW! I do not have the time to deal with car issues, Bavarian took care of all of these for me. Janet took care of all of the paperwork for me, she provided a checklist and gave me contacts for service and repair even though I will not need them any time soon. My car is fully protected with factory warranty and peace of mind is big for me. Thanks so much guys!
Ryan Engels
Kansas City, Missouri
2009 BMW X5 xDrive 3.0i
This was the first time I purchased from Bavarian Auto Group, and I could not be happier with both my new BMW and the experience of buying from Mike and Janet. While I was in their office the first time to discuss what I was looking for, Janet started searching for an X5 that met my criteria. Before I left the office, she had located the perfect car, and we bought it 4 days later. We may have been lucky on the timing, but I would not have moved that quickly if I did not trust Mike to give me an expert evaluation of the car. I have never purchased a car sight unseen before, but I was comfortable knowing that if Mike recommended it, I would not be disappointed. I have already recommended Bavarian to some friends, and look forward to buying my next BMW from Mike and Janet.
Joe S. Leawood, KS
2005 Jaguar S-Type R
While I believe the Jag was a prisoner at a German specialty dealer, Mike and Janet were terrific to deal with. Mike knows his German cars inside and out, but a British car was a new, and I think enjoyable, experience for him, and he commented on many of the similarities in terms of equipment. Janet’s attention to detail on the paperwork is the best I’ve ever experienced. While this was a lucky find – they were selling the car for a family friend – I wouldn’t hesitate to deal with them again.
Rob Davidson Leawood, Kansas
2008 BMW 535xi
This is our fourth car purchased through Bavarian (’97, ’00, 04 and now ’08) and we couldn’t be happier. My wife has always wanted a BMW and thanks to Mike and Janet we have found cars that she loves. All that is needed is a little patience and they will find “The One” for you. I highly recommend Bavarian for all of your pre-owned BMW needs.
Tim House
Independence, Missouri
2008 BMW X5 4.8 "Sport"
We recently purchased a 2008 X5 which is the 7th vehicle we have purchased from Bavarian AG. Needless to say we have been very satisfied. Your attention to all details has been top notch. As a customer, it makes us feel at ease when you treat the vehicles as if they're your own as well as making yourselves available to us 7 days a week. Thanks again for everything.
Chase Wilson
Leawood, Kansas
2007 BMW 335i "Sport"
I recently purchased my 335i from Mike and Janet and it was the best experience I ever had purchasing a vehicle. The service was excellent, prompt, and educational as well. Mike took his time
explaining all the details regarding the vehicle I was looking to purchase. I definitely will be purchasing from them again, and will refer everyone I know to Bavarian for an exceptional buying experience. I love my car! Thanks a million Mike and Janet!
Lydia
Kansas City, MO
2008 BMW 535xi Sport
I am a second time customer with Bavarian Auto Group and I could not be happier. I thought buying my first BMW (2002 330xi) was easy and this time it was even better. Janet made arrangements to obtain the title for the vehicle I traded back in and Mike seemed to know exactly what I needed. I bought a 535xi and it's just perfect. I would, without any doubt, recommend Bavarian Auto Group to anyone who is serious about buying a BMW.
Rob
Overland Park, KS
2005 BMW 645i Sport Convertible
I purchased a 2005 645i convertible from Bavarian. My first BMW, my first purchase from Bavarian and it was all done sight unseen. The level of detail and granularity that Mike went in to explaining all the aspects of the vehicle to me, coupled with the meticulousness that he pours in to assessing the vehicle before deciding to put his name behind it gave me the confidence that I knew exactly what it was I was buying, even being 2,000 miles away. I made a good decision. The car rolled out of the covered transport vehicle exactly as I imagined. Additionally, having never made an out of state vehicle purchase before, the attention to detail that Janet goes through highlighting the forms, checking the appropriate boxes, etc., made it a simple and painless process at the DMV to have it quickly registered and licensed. I have already told several friends and colleagues about Bavarian and will continue to do so. Great stuff Mike and Janet ... especially in an era where customer service and trust are becoming things of the past.
Charlie
Kirkland, WA
2008 BMW 650i Convertible
I recently purchased a BMW from Bavarian. Mike and Janet Kaplan made buying a car pain-free. Mike is extremely knowledgeable about BMW's and does a great job of familiarizing you with the car of your interest. When you are ready to buy, there is no attempt to pressure you into buying. There is no bringing in the sales manager to close the deal like you sometimes experience at some car dealerships. Janet professionally, and efficiently, walks you through the paperwork part of the process. The Kaplans are a pleasure to deal with and I would recommend them to anyone in the market for a BMW.
William P. Ronan
The Ronan Law Firm
Overland Park, Kansas
2011 BMW 335i xDrive Sport
This is the second car I have purchased from Bavarian. Mike and Janet were awesome to work with again and I truly love driving the 335 coupe. Mike is exceptionally knowledgable as to the BMW and is very enthusiastic about the product. Now that I have driven a BMW I am truly spoiled, I love the driving experience. I am not a materialistic person by any means, I don’t enjoy my car because of the brand name, I love it because of the way it drives. Mike and Janet were helpful in the purchase and sale of my previous BMW. I have referred two friends recently to them and would highly recommend them to anyone looking for a "beemer".
John
Lenexa, Kansas
2009 BMW 650i Sport Convertible
This is my first BMW and my first purchase with Bavarian Auto Group. I had a good experience viewing the vehicle, completing the purchase (great financial lender was suggested), and follow up from them. Mike’s knowledge of BMWs and interest in details is exceptional. I wouldn’t buy a BMW from anywhere else. I have already recommended Bavarian AG to my family, friends, and neighbors that are interested in a BMW. I got the car I wanted in great condition loaded with options and packages. I can hardly wait for the spring.
Phil
Kansas City, MO
2007 BMW 335i
This was my not only my first car purchase from the Bavarian auto group but it was my first car purchase right out of college. My dad having bought several BMWs from Mike and Janet before referred me to them. He had nothing but great things to say and everything he had said turned out to be true. Mike and Janet were not just helpful but they were very cooperative in finding out exactly what i needed/wanted. My 2007 BMW 335i looks brand new and i have gotten more compliments in the last month than i ever did with my past cars. I definitely see myself sticking with the Bavarian Auto Group when i make car purchases in the future. I highly recommend them.
Jonathan
Overland Park, Kansas
2007 BMW X5 3.0si
This is the second BMW I have purchased through Mike and Janet and I will be back when it is time for my next. They value the relationship with their clients and take the time to understand what they are looking for. This may not be a quick purchase (mine took 6 months), nor should it be. They took the time to find the right car with the right features and right condition. Once they identified a car that fit what I was looking for, I knew Mike would thoroughly inspect it before purchasing – Mike's quality standards and attention to detail are simply extraordinary.
Same as last time, I got the car I wanted and it looks great. If you are in the market for a BMW, you should absolutely use Bavarian. Their consultation, guidance, and approach make the car buying process much easier – and, you get a great car.
Brad
Overland Park, Kansas
2005 BMW 760i Sport
My first car purchase with Bavarian happened to be my lucky 13th vehicle purchase - my fourth BMW. Now that I've experienced what it is to buy a car from Mike and Janet, I would never buy a BMW without them. The attention to detail is what makes a Bavarian car different than any car you'll find elsewhere. The knowledge that the car has been hand selected gives you peace of mind that you are getting the best car for your money. There is simply no reason to buy a BMW
anywhere else.
David Stutler
Lawrence, Kansas
2007 BMW 750Li
This was our first purchase with Bavarian and we were so impressed with Mike and Janet's professionalism and knowledge of the car. Their high quality standards in terms of the BMWs they choose also influenced our decision. When we first went in to look at the BMW, we were only “thinking about it,” but we were so impressed by Bavarian's standards that we kept coming back and ended up with a BMW that we are really excited about. We also want to mention how friendly, ethical and service-oriented Bavarian is. We will definitely come back. A high quality business all-around.
Elaina & Bryan
Leawood, KS
2008 BMW 750i
I was in the market for a sports sedan and the 750i that I purchased
from Bavarian Auto was my first BMW. It's a great car. Mike and Janet
both made it an easy buying experience as well. Mike is very
knowledgeable about BMW's.
I had looked at similar cars for about a month and soon realized I
could not find many that compared to the 750i in quality and
performance.
Steve
Kansas City, MO
2008 BMW 650i Sport Convertible
This was my first purchase from Bavarian although Mike Kaplan and I have kept in contact over the past few years. Previously Mike and Janet helped me with an extended warranty for my 2005 645 convertible, as well as snow tires and other maintenance items. When Mike located a 2008 650 convertible, he immediately called me. Perfect timing and a perfect fit. I got the right car at the right price and could not be happier. It is a pleasure doing business with such ethical and knowledgeable people.
Tom King
Leawood, Kansas
2008 BMW 535xi "Sport"
I was in the market for an all wheel drive sports sedan. After narrowing my search, I decided upon the 535xi. My father-in-law had purchased a car from Bavarian AG and he suggested I contact Mike. We discussed the options I required and he found me the car I was looking for.
Mike is incredibly knowledgeable when it comes to BMW's - regardless of the year or model and his extreme care and attention to details for the vehicles he sells made purchasing from him an easy decision.
John
Overland Park, Kansas
2008 BMW 535xi "Sport"
This was my second purchase from Bavarian and my experience was very consistent with the first.
We were able to source a very clean car that met all my parameters, with top-notch attention to detail and an excellent service delivery in every aspect of the process.
It is refreshing to do business with people that take such pride in their end product and their customer's overall satisfaction.
Hans Morsches
Kansas City. MO
2007 BMW 750Li
The new 750Li is awesome. I love it even more than my 745Li I got from you all four years ago. Working with the two of you is always easy because I trust you both and know that you not only know a lot about BMWs, but you take very good care of the ones you buy for sale. Happy to refer friends to you. I know they will be treated well.
Dan Jensen
Leawood, Kansas
2007 BMW 750Li
We are now moving into the 6 month with the seventh BMW we have purchased from Bavarian. I must say this car has been the best. We have had more compliments on the car and color. Most important however is the way it drives and handles. Then you add one of the best BMW consultants in KC to help you manage the car and you really have a terrific buy.
Ben and Katie Blackshire
Leawood, Kansas
2008 BMW 535xi "Sport"
Mike and Janet, I've now been driving my 535XI for two weeks and I am absolutely thrilled with it. I have now purchased three automobiles from you and feel very good about the business relationship we have. I appreciate the painstaking efforts that Mike goes through to find only the real "primos" out there. And the price is very fair for the quality the car is delivered in. Keep up the great work.
Gregory A. Stiver, D.D.S.
Kansas City, Missouri
2007 BMW X3 3.0Si
My wife has been admiring the BMW X3 for a few years now so when our FJ Cruiser was hit and totaled we decided to research the Bimmer. As anyone who does any research on a BMW will tell you, reliability, comfort, and fun all come standard from the factory. The only request my wife had was that it be late model, black, and super clean with decent miles.
We started at Baron, believing that they were the only real game in town, but quickly found that their prices were more than we wanted to pay. Next we went to Carmax where we found two black X3's. One looked great from a distance but upon closer inspection had too many little rock chips and scratches to satisfy my wife's taste. The other was pretty clean with the sport package so we decided to drive it. The ride was nice of course (Its a BMW) but when I started asking questions the whole process turned sour. All he could talk about was the Carmax selling process and how good they were. He knew nothing about the $30,000 vehicle he was attempting to sell me. At one point I asked what he knew specifically about the X3 and his reply to me was "I think it's part of the M series, they are some really good trucks" I just looked at my wife in disbelief and got the hell out of there. Next was Jeremy Franklin. They had a nice picture on the net so we called them up. They assured us that it was one of the cleanest cars around. Excited, we drove to 87th street that evening to see it. It was nice except for the huge dent in the driver's door. When I asked them about it they pretended they didn't know. Seriously?
Finally, after plenty of time on cars.com and autotrader.com it came down to a few personal owners and Bavarian AG. We decided to drive by and look at Mike's inventory but were disappointed to find no BMW's outside his building. Discouraged we decided to call him and he informed us that they were stored inside and that we should come by and take a look. When we walked into his garage for the first time we were absolutely blown away by how immaculate his collection BMW's was. Not a scratch in the place. One word of caution, don't ask Mike what he knows about a particular BMW unless you have the afternoon off and packed lunch. This guy is a guru on the subject. He reminds me of an art professor who is passionate about Rodin and talks about him endlessly with stars in his eyes. I was whisked away into his world and by that time we left that afternoon we had shaken hands on a deal. The next day we wrapped things up with the other half of Bavarian, Mike's lovely wife Janet. She helped us with all the paperwork and packaged everything we needed for the DMV in one neat little envelope. The whole process was quick and painless. That means a lot to me because I normally hate the car buying process. In fact, the only part I didn't enjoy was watching Mikes sad eyes as we drove one of his beautiful babies off the lot.
It has been over a week now and while I admit that my wife wanted this vehicle more than I did, I confess that I am glad she talked me into buying it. The sapphire black is a real head turner and the steptonic transmission is sick. It seems like we discover a new piece of technology on our BMW every day. We are 100% happy with our purchase and hope to buy our next car from Mike and Janet. I am in love with that black 750 that sat next to my X3.
Mark and Erikca Gatson
Kansas City, Missouri
2008 BMW 535xi "Sport"
I started my vehicle search several months ago by checking cars.com and autotrader.com and found Bavarian Auto Group this way. I reached out via a phone call and arranged to meet Mike and Janet during our search for a home in the Kansas City area. During this initial visit, I saw my dream car and didn't realize it at the time. It was a 2008 535xi Black on Black Sport model.
Although I had researched for months and visited various dealers as well as driven various vehicles, I became convinced that there was something special about my correspondence with Mike and Janet that made me the perfect buyer for the car and for them. Although the customer is supposed to be "always right", Mike and Janet love their cars so much that if a buyer does not love it as much as them, they would rather keep the car until the right home is found.
I was able to figure out my finances and afford the car. It has exceeded my expectations in a vehicle, more computers here than what got mankind into space!
Mike will also get you any model you want for the price that you can afford. He hand picks every car and I guarantee that there will not be a better quality preowned BMW that will beat what he can find. He uses a lazer to ensure the paint is original and meticulously picks what he buys. He dedicated his life's work to the car, BMW and us, the customer.
Jason Day, M.D.
Vascular Neurology Fellow
University of Iowa Hospitals & Clinics
2002 BMW 330Ci Convertible "Sport"
It was a pleasure to have such a nice "no hassle" buying experience. I love the car, it drives like a new beemer, and it is just what I was looking for. I see why BMW is the "ultimate driving experience". The over/under for days I will own it before I get a speeding ticket was 7 days and I made it.... thanks to the weather. I would do it again and probably will when I drive the new feeling out of this one!
Rex Mustain
Olathe, Kansas
2007 BMW 750 Li
For tax and other reasons, we were looking to purchase a car before year end. Client matters, busy schedules, the holiday season, and plain-old procrastination put us just weeks out from year end. Several friends had recommended Bavarian AG. We turned to Bavarian with the real challenge of delivering on the identification and acquisition of a great vehicle -- within the expedited timeframe. Mike and Janet met that challenge with extraordinary customer service! I look forward to the opportunity to recommend Bavarian AG to others.
Pat
Kansas City, MO
2004 BMW 645Ci "Sport"
I never thought I would be able to find anyone that appreciates and loves BMW's more than me..... I was wrong. After speaking to Mike at Bavarian I had enough peace of mind to commit to purchasing a 645Ci convertible sight unseen. The car was everything he said it would be and more. It was an absolute pleasure to deal with someone as genuine and knowledgeable as Mike and Janet. Their uncompromising approach to finding and selling quality BMW's is unmatched by anyone in the area. Whether you're a BMW enthusiast or not, Bavarian AG is the place for anyone wanting to purchase a high quality BMW.
J.T.
Leavenworth, Kansas
2007 BMW 550i "Sport"
I didn't think I could find exactly the car I wanted without taking the risk of buying from a nameless, faceless entity online. I was relieved to find Mike at Bavarian. It could not have been a more pleasant experience. Most importantly, I got exactly what I wanted with the BMW 550i. It's a beautiful car and lots of fun to drive. It's very rare to see a used car in such great condition except apparently they all look this good at Bavarian. The purchase process itself was straightforward and free of games. Just two people sitting across a desk dealing with each other like adults. No running to check with the manager and shuttling back and forth writing numbers on slips of paper. When I'm ready for my next BMW, my first call will be to Bavarian.
James Clarke
Kansas City, Missouri
2005 BMW X5 "Sport"
A friend of mine recommended Mike and Janet. I'm glad he did. My previous car died suddenly and I needed help - fast. I remembered what a great experience my friend Rick had with Bavarian and was thinking it might be time to go BMW. Rick said emphatically, "if you want a BMW, there's no better guy to talk to than Mike." After meeting Mike, it was clear his BMW passion goes deeper than just selling a car. I think he was more excited about the car than I was initially. He explained how he found the vehicle and tested it before his purchase. He truly becomes your representative in the marketplace, finding the best BMWs available. He and Janet earnestly study the car's history and make their judgment about how was it driven and maintained. I liked their professional approach and counsel during my evaluation phase. It was clear a positive outcome was critical to them. There was no pressure - the car sold itself. Mike later became a phone text buddy, double checking on me and making sure I was learning what it takes to be a BMW owner. The only pressure I now feel is the need to keep the vehicle in the tip-top condition Mike expects.
Marshall
Overland Park, Kansas
2006 BMW 330xi
I've just purchased my third BMW from Mike and Janet, and have enjoyed doing business with them for the past 10 or so years. They've always been able to meet my expectations before and after the sale. I have and will continue to recommend Bavarian AG for anyone who loves BMW's as I do.
Jerry & Janet
Lees Summit, MO
2006 BMW 330Xi "Sport"
My wife and I recently purchased a BMW 330Xi from Bavarian Auto Group. Working with Mike and Janet was a dream especially given both of our distaste for car dealerships and buying cars in general. Mike and Janet, however, made the process easy and wonderful. We described the car that we wanted in detail down to the coloring, interior and packages. Within a short time, Mike and Janet found our perfect car. Not only did it fit the general specifications of what we were looking for but the car was in such pristine condition as to be almost new. Mike described to me over the phone the general status of the car but upon its arrival I was amazed. This was truly a one of a kind find, in absolutely perfect shape without a single blemish or flaw. Mike and Janet also were able to get us more options than we wanted and did it all for a great price. They are both so passionate about their job and truly found us the perfect car. Furthermore they arranged shipping for us and within a week we were driving our new car. In the future I will only work with Bavarian Auto Group and Mike and Janet for any car purchase. The process was wonderful and I give them the best recommendation possible. It has truly been a pleasure.
Stefan and Hallie Zimmers
Arlington Virginia
2009 BMW 335i "M Sport"
I recently bought my 335i from Bavarian AG and had a great experience dealing with Mike and Janet. They both provided great service and knowledge that you don't find at a big dealership. They also only have the highest quality BMW's which makes it easy to recommend Bavarian for anyone looking for a BMW.
Jamie
Olathe, Kansas
2007 BMW 750Li "Sport"
I recently purchased a vehicle from Mike and Janet Kaplan. Both were extremely professional, but most importantly showed such passion for their cars and individuals they work with.
Having never purchased a used car before, this will not be my last, I look forward to the next one…
Aaron
Sunlight Day Spa
Overland Park, Kansas
2007 BMW 525Xi
We have really enjoyed the car. It's our first BMW and seems to be the nicest car we have owned. The ride and performance is great! Only problem is we only have one! Guess I will have to get one for me too, since Lewis is the main driver of this car. We'll let you know when/if we are ready for another one down the road. We enjoyed doing business with you also.
Luci & Lewis
Salina, Kansas
2007 BMW 750LI
We recently purchased our fourth BMW from Bavarian Auto Group and it has truly been a pleasure to deal with Mike and Jan through the years. Mike truly loves what he does and makes car buying interesting and enjoyable, which shows in his dedication to provide a quality product and service. You can trust that he stands behind what he sells and will go out of his way to make sure that you are satisfied. He knows and understands every aspect of BMW automobiles and always addresses my questions and concerns, even months or years later. He is extremely particular and hunts down the best car for your needs. We feel he has always treated us fairly on the sales price and in what he offers for our trade-in. He makes sure your car is in tiptop condition when you pick it up. Jan makes the "paperwork" simple and has answered any title/licensing/tax issues regardless which state we have lived in. We highly recommend that you talk with Mike and Jan before you purchase your next BMW.
Mark and Kim Widebrook
Overland Park, Kansa
2007 BMW 335i
Bavarian AG is absolutely the best experience I have had buying a car. Having bought a few cars using the Internet I can say what you see is what you get with Bavarian. Mike and Janet will answer any questions you have and make you completely comfortable. When you look around for a BMW, don't just look at the price, two used cars are never alike. Get all of the information, look closely at Mike and Janet's pictures. They're high definition pictures showing the spots on the car that tell you what kind of condition it's really in. When you have a question call Mike and he'll tell you anything you want to know. I can say without a doubt if you travel to see these guys you will leave with the car. When Mike says the car is in great condition he absolutely means it. I'll definitely be back to Kansas City for another BMW (and the food!).
Thank you both for the great car,
Frank L.
Louisville, Kentucky
2006 BMW X3
My experience at Bavarian Auto Group was outstanding. The knowledge about BMW's in general and the X3 that I purchased was unmatched. There was absolutely no pressure to purchase. BavarianAG takes tremendous pride in the quality of their automobiles and as a consumer I felt that as well. They accommodated my schedule and everything went so smooth. I felt that I could call with questions or concerns at anytime. I would wholeheartedly recommend this dealership for anyone interested in owning a BMW. Thanks for such a pleasant experience. I will be back!
Michelle
Kansas City, Missouri
2007 BMW 750Li
I recently bought my 2007 750Li from Bavarian AG and had a good experience with Mike and Janet, This was the first time that I purchased from an online listing without seeing or test driving the car . Although I considered shipping the car, I ended up flying to Kansas City with my friend and we drove it back to Denver. I plan to buy more cars from Bavarian AG in the coming years because I know they only carry good used BMW's without any issues. I was treated as a friend and enjoyed my time in Kansas City.
Tom M.
Denver, Colorado
2006 BMW 750Li "Sport"
My wife loves our "new" '06 7 series. So much so that I rarely get to drive it. The car is a dream to drive and I have never been in any other car that compares.
It is so nice to have someone like you at Bavarian AG that we can trust to put us in the best of the best used BMW 7's.
Kent & Susan Richardson
Wichita, Kansas
(Bavarian note: This is the fourth 7-series that we have sold the Richardson's).
2007 BMW 335Ci Convertible
Thanks so much for helping us to find our dream car! Since the BMW hardtop convertibles came out, we have looked forward to owning one. You made it very easy. Everything was first class and we can tell that you are passionate about BMW. Hopefully our 2007 335ci will be in our family for a long time. We plan to be long time customers and have a chance to work together again soon for another family "addition".
Scott & Sarah Glasrud
Leawood, Kansas
Land Rover "Trade-In"
Wanted to thank Mike and Janet for the great service when I purchased my vehicle. Really nice to know that I can rely on such reliable service, even when in the predicament I was in after the accident. I'll be glad to mention this to anyone looking for a car of this caliber.
With appreciation,
Shaul
Kansas City, Missouri
2006 BMW 750Li
I have had the pleasure to work with and purchase BMW's from Bavarian Auto Group since 1998. Each time I could not be more pleased with the quality of the vehicle and the ease of working with Mike and Janet. They have a great understanding of the brand and the desire to please their client in finding just the right vehicle. Even though I recently purchased a outstanding 750LI I look forward to working with them again on my next vehicle.
Wayne Marshall
Des Moines, IA
2008 BMW 335i "Sport"
I purchased my first BMW from Bavarian AG two months ago and have to say that the entire experience was absolutely outstanding. The personal service and passion for BMWs provided by Mike and Janet sets them apart from all other dealers. I basically have them on retainer for all of my automotive questions and they have never failed to deliver. They have provided professional advice on the phone and in person for the best maintenance techniques, provided info for services available, and have recently obtained for me some new snow tires on M series rims that look great. My 2008 335i has opened a new enthusiasm for driving that I haven't seen since the days of my first driver's license. I even enjoy filling it up with premium. The only problem with this purchase is that it won't be my last one from Bavarian so this could prove to be an expensive hobby! Thank you for everything,
Justin & Erin K.
Leawood, KS
2004 745i
Mike and Janet with Bavarian run a truly first class operation. I recently purchase a low mileage 2004 745i. The service I received was outstanding & the car is beautiful. Mike is very knowledgeable and has a passion for making sure the cars he sells are of the highest quality. I highly recommend Bavarian to anyone looking for a top quality used BMW.
D. Brown
Wichita, Kansas
2001 BMW 740iL
I have never received service equal to that which you gave to me when buying my 2001 BMW 740iL. More than just merely helpful, you were both incredibly knowledgeable, informative, and made me feel—no know—that I was making the right decision in purchasing a car from you. I absolutely love the new car. If I have any regret it is that it will probably run for another trouble free 100k miles thanks to the attention to detail you exercised in choosing it, which delays the next time I can buy another car from you for a few years. In the meantime, I’ve begun sending what I intend to be a long line of customers your way so they too can enjoy what I believe has to be the best car buying experience imaginable.
Thank you again!
Sean C.
Olathe, Kansas
2001 BMW 740IL
I purchased a 2001 BMW 740IL "Sport". It was and still is a phenominal vehicle. I was referred to Bavarian AG in 2005 by a few co-workers that were former clients themselves. They highly recommended them for customer service, knowledge, and quality. I feel this is the highest form of a compliment. Since my purchase, Mike and Janet have been available for any questions that I may have. In addition, I recently procured a new set of tires with their help. The vehicle drives even better than before! I highly recommend Bavarian AG to anyone I know. I feel confident that they will take care of them as well as they have me.
Reed S.
Lee's Summit, Missouri
2005 BMW 530i
I have enjoyed driving my 2005 BMW 530i and appreciate all of the great service from Bavarian Auto Group.
Eric
Video of all generations of BMW M5 is up and on the front page! Many thanks for the visit in 2007, memory of a lifetime!
http://www.m5board.com/vbulletin/e60-m5-e61-m5-touring-discussion/145949-hd-video-overview-collection-all-generations-bmw-m5-usa.html
If there is anything I can help you guys with, please let me know.
Best regards Gustav
MBOARD.com | GTboard.com
2006 BMW 750i (Sports Addition), 2004 BMW 745i (Sports Addition)
We have bought many cars over our 41 years of married life, both in this country and overseas. It was always a hassle until we found the Bavarian Auto Group. You and Janet have made buying an automobile a very enjoyable experience, not to mention that we have become friends as well. I know that this is a common experience with all of your customers. We bought the following 3 cars from you this year: 2006 BMW 750i (Sports Addition), 2004 BMW 745i (Sports Addition) and a 2004 Infinity G35 (Sporty Addition). That should back up how much we like our buying experience with Bavarian AG. Not to mention that previously we bought from you and traded back a 1999 BMW 740i (Sports Addition). We obviously like the Sports Package and you have always come through with a car that has the Sports Package. In fact if you don't have what we want you will find it (like the 750i we just bought). Kathy and I recommend you to anyone we know that is looking for a great car. We know you have the best pre-owned BMWs on the market and treat your customers/friends the way customers/friends want to be treated. It's your personal touch and expertise in BMWs that makes such a big difference. Rest assured that we will always be loyal customers so we hope that you and Janet are in business for many years to come.
Larry
Leavenworth,
Kansas
2007 650I
Mike and Janet, sorry about telling everyone about my 2007, 650I I've been busy driving this wonderful car you have found me. my experience with your company was a great one. you found me the car of my dreams. also you help me find great financing respect your company for your knowledge of BMW's and your customer satisfaction. if you are looking for the car of your dreams then I recommend Bavarian auto group for a fair price and a car that has no problems. a forever customer.
Carlos Carson
former Kansas City Chief
2004 BMW 330 Xi
My trip to Bavarian renewed my love for BMW that other dealers had quashed. They love the cars they sell and gave me the fair deal I was waiting for. It was so refreshing to hear about the car from an enthusiast like Mike instead of a sales pitch. I know where I'm buying my next BMW!
L.S. Kansas City, Missouri
2006 BMW 550i
We recently purchased our 2006 BMW 550i from Mike and Janet at Bavarian Auto Group. After looking at used cars for over 6 months at dealerships, private sales, websites and even car shows, we drove out to meet the Bavarian AG folks to see what they were all about. I can simply say we were blown away by Mike’s attention to detail (we actually first saw the 550i in the middle of the detailing process) and not only the fact that he didn’t cut corners, but you can sense his enthusiasm in what he does and the pride he takes in making happy customers by selling only the best used BMWs. Janet made the paperwork a breeze and acts as an outstanding tie breaking vote when necessary!
In addition, the idea of pre-ordering a used auto is outstanding as you know Mike will find that diamond in the rough you will never find on your own….we are already thinking about our next pre-owned BMW.
Walter & Melissa Bleser
2003 745Li
I'm enjoying my 2003 745Li beyond my expectations.
Thank you both so very much,
Linda R. Stapleton
2008 750Li
I keep having Barb pinch me as I continue to go to the garage just to look and sit/play in it. Rain today prevented me from driving. I've also handed out raises all the way around the office so I get no grief when I pull in with that beauty.
Stay Well.
Ed/Barb/Gregory
St. Louis, Missouri
2003 745Li
Hope you are doing well. I am still thoroughly enjoying my 2003 745Li. I can't tell you how many people have asked me if it's a brand new car. Thanks for checking in. I really enjoyed the experience of purchasing my first BMW from Bavarian Auto Group. I test drove other cars from other luxury auto dealers in the area and I always felt well taken care of, but I didn't experience anything near the personal touch that I had at Bavarian. I knew I was at the right place, when I walked into your workplace and saw how much time and effort you spent on every single car that you had in your garage (which is only a select few, high quality BMW's). Your intimate knowledge of each model that BMW makes and the time you spent with me through the buying process was exactly what I was looking for and needed. I tell anyone that is considering a BMW, that they have to include Mike and Janet from the Bavarian Auto Group in their process. I felt like I was buying a BMW from the people that built that particular car by hand, and that built a strong sense of confidence and trust that helped solidfy my decision to buy. I will, without a doubt continue doing business with you in the future. Take care.
Thanks again!
Larry Nickell
2007 525i
We had a great experience acquiring our 525i through Bavarian AG. Mike is extremely knowledgeable and his care for the vehicle prior to and during delivery was assuring. We have been pleased with the decision to buy this BMW and to get it through Bavarian AG.
Rich Oberbeck
2008 535xi
I have bought a number of cars from Bavarian Auto Group and have always had a good experience. I have not hesitated to recommend you to my friends.
Larry Smith
Kansas City Equipment Company
2007 335i
Mike was great in helping me locate my dream car. He talked me through the various questions I had, and helped me realize what was most important to me. At the end of the day, my 2007 335i was exactly what I wanted. I love it and it's in great condition. Thanks.
Marshall Lockton
2006 530i sport
I recently purchased a 2006 530i sport and could not be more pleased with the service and professionalism you demonstrated during the process. This happens to be the third car that I have purchased from you and continue to be impressed by how professionally you treat your customers. You have been clear, forthright, and very efficient in all of our dealings and have been great in accomodating my very busy schedule, which I very much appreciate. I have been very happy with all three cars purchased from you and fully expect to remain a loyal customer for my next BMW! All the best,
Steve Clifford
Managing Partner, Ernst & Young LLP
2005 645ci convertible
I actually did not buy my car through Bavarian, but it was really just a timing difference. I had looked at a 645ci coupe but decided I would rather have a convertible. Bavarian did not have a convertible at the time. I kept in contact with Mike and just a few weeks after I ended up purchasing my car elsewhere, Mike Kaplan sent me a picture of a 645ci convertible that he had just received. Even though I didn’t buy my car through Bavarian, I have continued to benefit from my relationship with them.
Bavarian has provided me with an extended care warranty (that actually works as promised, with no hassles); winter wheels that look terrific; winter tires that actually allow me to drive my car during the bad weather; a replacement wheel when NTW cracked one of the original wheels; questions I have regarding detailing of my car, and assistance with a service issue at Barron BMW. For me it has been great knowing and trusting someone regarding my BMW. I can’t say enough nice things about my experience with Bavarian and Mike & Janet Kaplan.
Tom King,
CPA, ABV, CFFDirector: CBIZ MHM, LLC (NYSE: CBZ)
Vice President, Wealth Management: CBIZ Financial Solutions, Inc.
2006 BMW M5, 2001 750iL Sport, 540iT Sport, 1998 750iL, etc.....
Since 1996, I have bought more than 15 automobiles from Bavarian Auto Group; several of them sight unseen. You obviously need to have a lot of trust in someone to purchase a BMW from them without ever seeing it…and I do. I’ve never met anyone anywhere who comes close to having the knowledge of BMW’s that Mike Kaplan has. And he matches that knowledge with awesome, old-fashioned customer service. He knows all the irritations and annoyances that people in a hurry don’t want to mess with…and he makes them all disappear.
I thoroughly enjoy buying all of my vehicles through Bavarian and Janet wraps up the warranty and title detail by the time you finish a cup of their awesome coffee.” I have sent many friends and family to them over the years and will continue to do so, unabashedly.
Danny
The Roasterie
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